Refund policy

What can I return? 

Only items that are faulty, damaged or have a faulty print may be returned. No returns are accepted after 14 days of your order being received. 

How do I process a return?

We have worked hard to provide consistent, quality prints for our customers. However, if you’re unhappy with the product you receive, please follow these instructions to return and receive a new product.

Email us at sidewaysdivisionco@gmail.com with: 

• The date of your purchase
• Your order number
• What you would like to return
• Why you want to return it
• A photo highlighting the fault or damage

Once we have received this email we will organise a replacement or refund for you if the order meets our user agreement/return policy.